广州雅思考试中心

1. Can I change my test module?

Yes, you can change your test module online before the registration cut-off date.

2. Can I change my test date/or test centre?

You can change your test date before the cut-off date for registration for an additional fee of 500RMB.

To change your test centre and/or test date, go to MY STATUS page. Click TRANSFER to choose a different test date or centre.

3. Can I cancel my test and will I get a refund if I cancel?

Candidates are allowed to cancel their IELTS test registration before the cut-off date for registration and will be refunded RMB700. You should cancel your registration on the NEEA IELTS registration website. After you have completed the cancellation process, you still need to contact the call centre to activate the refund procedure; otherwise, you will not receive the cancellation refund.

4. How can I cancel my IELTS registration?

Go to the MY STATUS page after signing in and click the CANCEL REGISTRATION & REFUND bottom displayed on this page to cancel your registration.

5. How can I get a cancellation refund?

If you cancel IELTS test up to three weeks before the test date, you can get a cancellation refund.

If you paid the IELTS test fee by wire transfer, the refund will be sent back to you using postal money order. 
If you paid the IELTS fees on-line, the refund will be sent back to your bank account.
After you cancel your registration, RMB700 will be refunded to your account. 
6. How soon can I receive the cancellation refunds?

After you have completed the cancellation process, you still need to contact the call centre to activate the refund procedure; otherwise, you will not receive the cancellation refund. Within 4 weeks of your confirmation with the call centre, the refund amount will be sent to your bank account or your mailing address, usually within four weeks. If you have questions or you have not received your refund, please call the NEEA call centre.

Test Transfer & Test Cancellation